It can be difficult to tell the reputable painting companies from the fly-by-nighters. Find a company with local referrals and ask to speak with their past clients to discuss the work they did for them.
A reputable painting contractor should have both workman’s compensation and general liability insurance (if required in your state). They should also offer a guarantee on their work.
Ask for Referrals
Getting a personal recommendation from a friend, family member or neighbor is one of the best ways to find a trustworthy painting company. These referrals can be invaluable and are a good indicator of a painter’s level of professionalism and quality work.
If you are unable to get a referral from your local community you can check the online reviews of painters in your area. It is important to look for a variety of reviews on multiple platforms and for a high volume of authentic positive and negative comments.
It is also helpful to see if the painter is BBB accredited as this shows that they take customer satisfaction seriously and are committed to resolving any issues that may arise during or after the project is completed. Some red flags to watch for are remarks such as poor communication, not meeting deadlines or shoddy workmanship. If you notice any of these things be very cautious and consider finding another painting company.
Look at Their Website
Having a website is one of the first things a painting company should do to get more customers. It allows the business to tell its story, showcases photos and videos of previous work, and helps clients to find all the information they need to make an informed decision.
It should also include an area where clients can leave reviews of the service they received from the painting contractor. This is a great way to see what people are saying about a company and if the feedback is trustworthy.
When reading reviews, look for red flags like comments about poor communication or a lack of professionalism. While one isolated review may not necessarily mean that a painting contractor is unreliable, multiple authentic ones could be a sign of a larger issue. Also, be sure to check that the painting contractor has both workers’ compensation and liability insurance in case a worker is injured on your property or their equipment damages something while working on your home.
Check for Reviews
Reputation and experience speak loudly in the painting industry. Asking for references or looking up a company’s online reviews is an excellent way to learn about their work quality and customer satisfaction. You should also consider how long the company has been in business. A well-established painting company has likely worked on many homes in your area, which demonstrates their reliability and expertise.
While you should always take online reviews with a grain of salt, they can provide you with some useful insight into a painting company’s capabilities. Look for reviews that are detailed and include specific examples. Also, consider how many positive versus negative reviews you see. A few bad reviews are normal, but if you see multiple complaints, it might be time to find a different contractor.
It’s also important to check for licensing and insurance when finding a trustworthy painting company. Licensing varies by state, but it’s typically a good indicator of a painting company’s professionalism and safety standards.
Ask for a Contract
Painting companies should be able to provide a detailed contract with prices, milestones for services such as surface prep, scraping, adding protection layer, putting on paint, cleaning up, and an expected date of completion. Having this information will ensure you have a clear understanding of what is included with your project. They should also be able to provide you with a contact that is your point of contact interior painter near me throughout the job and a supervisor in charge of ensuring the project is completed as scheduled and to your satisfaction.
A good painting company should be able to provide you with references from past clients. Look for customer testimonials and reviews, as well as any painting industry awards or certifications the company may have received. You should also make sure the painters are dedicated in-house employees rather than subcontractors and that each worker is background checked and insured before being allowed to work on your home. You should also check whether they have workers’ compensation and general liability insurance coverage.
